Missa Clean, a cleaning company based in Colorado and Florida, referred to as “we”, “us”, or “our”, is deeply committed to protecting the privacy of our customers, visitors, and any other users of our website https://missaclean.com/ or our services (collectively referred to as “you”). This Privacy Policy outlines the types of personal data we collect, how we use and protect this data, and your rights in relation to this data. We adhere to international privacy regulations, including the European Union’s General Data Protection Regulation (GDPR), Google’s user data requirements, and Apple’s App Store Review Guidelines.
By accessing our website or using our services, you confirm that you have read this Privacy Policy and that you agree to its terms. If you do not agree with the terms of this Policy, please do not access our website or use our services.
To provide and improve our services, we collect different types of personal data.
PII includes data such as your name, email address, phone number, or any other information that identifies you. We collect PII when you engage our services, contact us, or interact with us in any other way.
We use cookies and similar technologies to collect information about your interactions with our website. This data includes your IP address, device information, browser type and version, and information about how and when you use our website.
Cookies are small files placed on your device when you visit our website. They help us recognize your device and remember your preferences. We use both session and persistent cookies: session cookies remain on your device until you close your browser, while persistent cookies remain until you or your browser delete them. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies.
We use your personal data for the following purposes:
We use your data to provide, maintain, and improve our services. This includes processing payments and communicating with you about your use of our services.
We use your data to respond to your inquiries, feedback, or complaints and to provide after-sale support.
We analyze usage patterns to improve our services and your user experience.
We use your data to comply with applicable laws and regulations, to respond to a subpoena or court order, or in connection with any legal process.
With your permission, we may send you marketing emails about our services and promotions. You can opt-out of these emails at any time by clicking on the “unsubscribe” link provided in the emails.
We do not sell or rent your personal data. We only share your data in the following circumstances:
We engage third-party companies and individuals (Service Providers) to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used.
We may disclose your data if required by law, if we believe disclosure is necessary to comply with a legal obligation or court order, to protect your rights, property or safety, or the rights, property or safety of others, or to investigate or prevent fraud.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account the technological reality, cost, the scope, context and purposes of processing weighed against the severity and likelihood that the processing could threaten individual rights and freedoms. For example, we use encryption to keep your data secure and maintain security measures to prevent unauthorized access.
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. After this period, we will delete or anonymize your data, unless data must be retained longer for legal, tax or regulatory reasons, or for legitimate and lawful business purposes.
Depending on your location and applicable data protection laws, you may have rights in relation to your personal data.
You have the right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section.
You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
You have the right to withdraw your consent to the processing of your Personal Data.
Our services are not directed at children under the age of 13 and we do not knowingly collect Personal Data from children under 13. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information.
Our website may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update this Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
For any inquiries, comments, or concerns about this Privacy Policy, our data practices, or our handling of your personal data, please contact us by:
Phone: 720-325-1600
Email: MissaClean@gmail.com
We are committed to addressing your concerns about privacy and will respond promptly to your inquiries.
Our business is located in the United States, but we may transfer personal data to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal data to other countries, we will protect that data as described in this Privacy Policy and in compliance with applicable law.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO using the details set out above.
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. Missa Clean does not share personal information with third parties for their own marketing purposes.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We hope that our DPO can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in the European Economic Area (EEA) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
In the unlikely event of our failure to meet our obligations under this Policy or any privacy laws, and it is determined that such failure increases the risk of harm to you, we will notify you about the occurrence as soon as possible.
We have implemented procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
By using this Site, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Policy will be deemed your acceptance of those changes.
In order to resolve a complaint regarding our website, services, or to receive further information regarding use of our services, please contact us at:
Phone: You can reach us by phone at 720-325-1600. Our office hours are from 9:00 AM to 5:00 PM Mountain Time, Monday through Friday. Please leave a message outside of these hours and we will respond to you as soon as possible.
Email: You can email us at MissaClean@gmail.com. We strive to respond to all emails within 48 business hours of receipt.
Postal Mail: If you prefer to contact us by mail, you can reach us at the following address:
Missa Clean, 4242 columbine st Denver, CO
If you have any questions about this Privacy Policy, your rights and our practices regarding your Personal Information, or your dealings with this website, please contact us at the above mentioned methods. We will do our best to resolve your questions and issues in a timely manner.
If you have contacted us and feel that your inquiry or concern has not been satisfactorily addressed, or if you believe we are processing your personal data not in accordance with the law or this policy, you may file a complaint with the data protection authority in your country.
Our website and the services covered by this Privacy Policy are intended for access and use by U.S. residents. If you use our services from outside the U.S., be aware that your information may be transferred to, stored, and processed in the U.S. where our servers are located.
We have appointed a Compliance Officer who is responsible for ensuring our ongoing compliance with all relevant privacy regulations and standards. The Compliance Officer works closely with our Data Protection Officer to ensure that your personal information is handled with the utmost respect for your privacy rights. If you have any questions about our privacy practices or our compliance with privacy regulations, please contact our Compliance Officer at the contact information provided above.
We regularly review our compliance with this Privacy Policy and strive to resolve any complaints about privacy promptly. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
We reserve the right to modify this Privacy Policy at any time. Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our website following the alterations. We recommend that you check this page regularly to keep up-to-date.